Returns
Every effort is made to pack your order to ensure you recieve them in pristine condition, although, if you experience any defaults/damaged, please contact us via the contact form and I will advise how I can give you my best help.
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In some particular instances, we may offer a replacement or refund depending on circumstances. Please note, this is only valid for 27 days after the day of purchase. After this date we cannot offer any replacements or refunds.
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Unfortunately, due to hygiene purposes, we do not currently offer returns.
Delivery
We aim to send all packages out between 1 - 5 days after purchase. Due to our products being handmade and having a team of 1, sometimes there can be slight delays, in these circumstances, please do not hesitate to contact us if you would like us to update you on the progress of your parcel.
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United Kingdom:
Standard - Royal Mail 48 Tracked (you will receive tracking via your contact number and email)
Express - Royal Mail 24 Tracked
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For both of these options you will receive tracking via your contact number and email.
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US, Canada & Austailia: ​
Economy - 15-80 business days
International Standard - 6-7 business days
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Rest of World:
Standard Shipping: 6-7 business days
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